WELCOME TO ORIEL HOTEL
We hope you enjoy your stay with us
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WIFI CODE
Oriel Guest
Password: Tc6k1PvH
HOTEL ENTRANCE
​The front door will be locked at 11pm. If returning to the hotel after 11pm and the door is locked, please dial the hotel phone number 01745 582716 listed on the front door or ring the doorbell for access.​​
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SERVICING OF BEDROOMS
If you prefer not to have your room cleaned, please inform reception.
Tea, coffee, toiletries and toilet roll can be collected from reception.​
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ASSISTANCE
​If you need assistance, please dial 0 on your room phone, day or night.​
For emergency assistance (Police, Ambulance, Fire) please dial 999.​
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LOST PROPERTY
​Lost property is stored for 3 months.​
TAXIS
​​P&R 07979 681 411 (St Asaph)​
​PKA 07507 782 489 (St Asaph)​
ACE 01745 334 160 (Rhyl)​
Busy Bee 01745 353 333 (Rhyl)​
Harvey 07979 442 806 (Denbigh)​
SMOKING
​It is against the law to smoke in this bedroom, in the corridors or any other public area of the hotel.
Smoke sets off the fire alarm and we can identify the exact location.
Any false alarm will be charged to you at a cost of £200.
If your bedroom requires de-odorising and extra cleaning during your stay due to smoke, we will charge a minimum fee of £50 to your credit/debit card.​
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TIP POLICY
Our staff welcome tips for their excellent service. Should you wish to find out more on how
our tips are distributed please click here.
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Terrace Bar
OPENING HOURS
Monday to Sunday 12pm – 10.30pm​
After 10.30pm please ask at reception for service
Room service is available at a supplement of £5 per person
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If you would like to charge your drinks to your room, you will need to show your Room Charge Card.​
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ROOM CHARGE CARD
If charging food and drink to your room account, you will be required to show a valid room charge card to all staff and to sign your receipt
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Without a valid charge card, you will be required to pay with cash or card
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If you haven’t got a valid charge card please enquire at reception.
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Terrace Restaurant
BREAKFAST SERVICE
Monday to Friday 7am – 9.30am​
Saturday and Sunday 8am – 10am​
Room service is available at a supplement of £5 per person
Breakfast order form must be completed by 10pm the night before
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LUNCH SERVICE
We are currently closed for lunches
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DINNER SERVICE
Monday to Saturday 6pm – 8.30pm​
Sunday CLOSED​
Room service is available at a supplement of £5 per person
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Tables for evening meals must be pre-booked
Please call reception by dialling 0 to book your table or​
book your table online
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If you would like to charge your dinner to your room,
you will need to show your Room Charge Card
Conservatory
DOG FRIENDLY AREA
We are happy to allow dogs in our conservatory, lounge and gardens
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You are welcome to have them join you for breakfast and dinner, if you are seated in our conservatory
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Fresh water and doggie mats are available in the conservatory
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Dogs must be kept on a lead at all times in public areas
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We kindly ask that your dog keeps chat to a discretional level in the conservatory, so as not to disturb other guests
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Oriel Health and Leisure Club
All hotel residents are permitted to use all of the health and leisure facilities free of charge.
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OPENING HOURS
Monday to Friday 7am – 7.30pm​
Saturday 8am - 7.30pm
Sunday 9am – 4.30pm​
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SIGNING IN
You must sign in and out to use the facilities. Please sign in at the leisure club reception next to the swimming pool.
TOWELS
Towels are provided for you at the leisure reception so no need to take them from your bedroom.
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CHANGING ROOMS & LOCKERS
You will need £1 coin if you intend on using the lockers.
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Changing rooms and showers are situated in the leisure club.
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If you require any further information please call leisure on 320 from your bedroom telephone
The Swimming Pool
Our 11 meter indoor heated swimming pool and relaxing sauna offer the perfect way to unwind after a busy day or workout. The pool is kept at an average temperature of 28 degrees.
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Swimming is one of the best exercises you can do to build strength, tone and work your entire body without stressing the joints.
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Children's Swimming Times
Monday - Saturday
10am - 5pm
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Sunday
10am - 4pm
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All children must be supervised by an adult at all times.
Only one child under 6yrs per adult swimming.